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Privacy Policy

Introduction

Welcome to Isekai Goods, an e-commerce platform operated by AGG, a company registered in Japan. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, https://isekai-goods.com. We are committed to safeguarding your privacy and complying with applicable data protection laws, including Japan’s Act on the Protection of Personal Information (APPI), the European Union’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

a. Personal Information You Provide

  • Account Information: Name, email, phone, billing/shipping address, and payment details.
  • Order Information: Products purchased, payment method, delivery preferences.
  • Communications: Any info you provide via email or support forms.
  • User-Generated Content: Reviews, ratings, etc.

b. Information Collected Automatically

  • Browsing Data: IP address, browser, OS, referring URLs, pages viewed, session duration.
  • Cookies and Similar Technologies: Used to enhance experience and analyze behavior (see Section 5).

c. Information from Third Parties

Includes data from payment processors (Stripe, PayPal) and analytics tools (Google Analytics).

2. How We Use Your Information

  • Order Processing
  • Account Management
  • Website Improvement
  • Legal Compliance
  • Marketing (with consent)

3. Legal Basis for Processing (GDPR)

  • Contractual Necessity
  • Consent (for marketing/non-essential cookies)
  • Legitimate Interests
  • Legal Obligation

4. How We Share Your Information

  • Service Providers: Payment, shipping, hosting, analytics, etc.
  • Business Partners: With consent, for promotions.
  • Legal Authorities: As required by law.
  • Business Transfers: In mergers, acquisitions, etc.

5. Cookies and Tracking Technologies

a. Types of Cookies

  • Essential Cookies
  • Analytics Cookies
  • Marketing Cookies

b. Managing Cookies

You can manage cookie preferences through your browser. Disabling them may impact functionality (e.g., login, cart).

c. Impact of Disabling Cookies

Some features may not function properly without cookies.

6. International Data Transfers

Data may be transferred to and processed in countries outside Japan, including the US and EU. We use legal safeguards like SCCs for GDPR and consent-based methods for APPI.

7. Data Retention

We retain data only as long as necessary for legal, operational, and contractual obligations.

8. Your Rights

Depending on your location, you may:

  • Access your data
  • Request corrections
  • Request deletion
  • Restrict processing
  • Request data portability
  • Object to processing
  • Withdraw consent

Contact: support@isekai-goods.com

9. Data Security

We use encryption, secure servers, and access controls. However, no system is 100% secure.

10. Children’s Privacy

We do not knowingly collect data from individuals under 18. Contact us if you believe this has occurred.

11. Changes to This Privacy Policy

This policy may be updated. Updates will be posted on our website with a new “Last Updated” date.

12. Contact Us

If you have questions or concerns: